This Privacy Policy explains how HiDef Pixel ("we," "us," or "our") collects, uses, and protects information when you visit hidefpixel.com (the "Site") or contact us. By using the Site, you agree to the practices described here.
Information We Collect
We collect information you provide directly to us, such as when you submit our contact or booking form. This may include your name, email address, phone number, preferred date, service or package interest, and any details you include in your message.
We also automatically collect limited technical information — such as your IP address, browser type, device information, and pages visited — through standard analytics tools to help us understand how the Site is used.
How We Use Your Information
- To respond to your inquiries and provide quotes or booking information
- To deliver and manage photography and videography services you request
- To improve the Site, our services, and your experience
- To send you information you have requested or that relates to your project
Cookies & Analytics
The Site may use cookies and similar technologies, including third-party analytics such as Google Analytics and Google Search Console, to understand traffic and usage. You can control cookies through your browser settings. Disabling cookies may affect some features of the Site.
Third-Party Services
We use trusted third-party services to operate the Site, and your information may pass through them:
- Netlify — website hosting
- Formspree — contact form processing and delivery
- Vimeo — video hosting and playback
- Google — analytics and search performance
These providers have their own privacy policies governing their use of information. We do not sell your personal information.
Data Retention
We keep inquiry and client information only as long as necessary to respond to you, provide our services, and meet legal or business requirements, after which it is deleted or anonymized.
Your Rights
You may request to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, by emailing info@hidefpixel.com. We will respond within a reasonable timeframe.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
Contact Us
Questions about this policy? Reach us at info@hidefpixel.com or 904-846-8154, HiDef Pixel, Jacksonville, FL.